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Reading Time: 4 minutesInsurance CIOs stand at a pivotal crossroads. Insurance data is vast, complex, and deeply intertwined with risk. This makes it both a prime candidate for AI transformation and a cautionary tale of regulatory, ethical, and operational challenges. Generative AI (GenAI)…
Reading Time: 4 minutesAs consumer preferences evolve, consumer packaged goods (CPG) companies are reshaping their business models to establish direct connections with customers. Direct-to-consumer (DTC) capabilities enable brands to deliver personalized experiences, premium products, health-focused innovations, and sustainable solutions. However, unlocking the full…
Reading Time: 2 minutesIn the intricate world of insurance, the relationship between underwriters and brokers is pivotal. Brokers serve as trusted advisors, connecting clients to the best-fit policies, while underwriters assess risks and ensure the financial viability of coverage. Despite their shared goals,…
Reading Time: 6 minutesIn the realm of retail banking, data-driven insights reveal what customers do, but they often fail to capture why they make certain decisions. This “why” encompasses the psychological drivers—like loss aversion, herd mentality, and emotional biases—that significantly shape financial behaviors….
Reading Time: 5 minutesToday, as transparency and accountability become increasingly important, the European Union’s Corporate Sustainability Reporting Directive (CSRD) represents a significant step forward in the way companies disclose their sustainability practices. As the focus on environmental, social, and governance (ESG) factors intensifies,…
Reading Time: 5 minutesIn today’s rapidly evolving healthcare landscape, the ability to effectively integrate and analyze data is crucial for delivering high-quality care and advancing medical research. In this post, I’ll explore the challenges of unlocking healthcare data and the potential of logical…
Reading Time: 5 minutesHow we generate, manage, and consume energy is changing, especially in this volatile post-pandemic world. A sustainable utility future requires improved business resilience with the ability to quickly address new energy-transition requirements as well as increasing regulatory and political demands….
Reading Time: 2 minutesIn the dynamic arena of banking, hyper-personalization emerges as a beacon of innovation, reshaping customer interactions in profound ways. Join us as we embark on a journey to explore this intriguing domain, unravelling its core principles, diverse applications, associated benefits,…
Reading Time: 2 minutesWelcome to the frontier of the customer experience evolution, where hyper-personalization and data virtualization unite to redefine the customer-business relationship. In today’s digital realm, where every click and tap paints a digital portrait, businesses are harnessing cutting-edge technologies to reshape…
